As leaders in the nonprofit space - specifically churches and ministries - look to be better stewards of their financial resources, some may be brave enough to embrace emerging technologies like machine learning software, but finding the mix of tech expertise and theology in an employee that can lead will be challenging. 🦄
With #ChatGPT coming online so quickly, it may be overwhelming for leaders to wrap their minds around how to best utilize machine learning in specific areas of their organization. It is critical that leaders begin searching for those who can help lead transformational efforts within the ministry. As the efficiency that comes with leveraging ChatGPT becomes more widely communicated, large donors will be asking the ministries they support how can financial resources be better managed.
I prompted ChatGPT to give me some areas where it can best be leveraged and it spit out 6 areas (I added 3 more):
Communication: As a language model, I can help in communicating information effectively and efficiently across the organization. I can assist in drafting official correspondence, press releases, and other forms of communication that require precision, clarity, and conciseness.
Research: I can assist in conducting research on various topics related to the ministry's mandate (Think theological research). I can help in gathering and analyzing data, identifying trends, and providing insights that can inform decision-making processes.
Training: I can be used to develop training materials and conduct training sessions for staff members. I can assist in creating online courses, webinars, and other training materials that can be accessed by staff members at any time.
Customer Service: I can assist in answering queries and providing support to members of the public who seek information or assistance from the ministry. I can help in resolving complaints and providing accurate and timely information.
Policy Development: I can assist in the development of policies and procedures that align with the ministry's mandate. I can provide research, analysis, and insights that can inform the development of policies that are effective, efficient, and evidence-based.
Translation: I can assist in translating documents and communications from one language to another, ensuring that the message is accurately conveyed and easily understood (think global ministry).
Content creators: Writing and editing tasks, such as blog posts, articles, and social media content, even structuring books to be written, could increasingly be automated.
Data entry clerks: Automated text generation and analysis could replace manual data entry and verification tasks.
Marketing and advertising: AI-generated content could be used to create highly targeted marketing campaigns and ad copy, affecting marketing professionals' roles.
Also consider the ability to create mass videos leveraging ChatGPTs script writing ability and feeding script to AI video creation software, especially as GPT-4 comes online.
Realistically are we talking about reduced employee & health benefit costs? Yes, but we are also talking about reducing vendor costs and expenses associated with using third parties to manage a variety of operational efforts. This will get the juices flowing.
As ministry leaders look to non-traditional ministry professionals, support from ministry leaders will be critical in allowing organizational change to take effect for the advancement of the Gospel and to be good stewards of our financial resources.
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